Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via GLS and DHL Express Worldwide with tracking and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
DELYVERY TYPE AND COSTS
We offer you the following shipping options:
GLS - Europe
COST and TRANSIT TIME:
PRODUCT
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Euro Euro |
Business Business |
Parcel Small |
Parcel |
Zone/ (€/package) |
< 2 kg |
< 5 kg |
< 10 kg |
< 20 kg |
< 30 kg |
< 50 kg |
Zone I |
8,04 |
9,18 |
9,66 |
10,14 |
11,47 |
13,19 |
Zone II |
9,94 |
10,71 |
11,09 |
11,47 |
13,39 |
14,54 |
Zone III |
11,85 |
12,62 |
13,77 |
14,92 |
16,45 |
18,17 |
Zone IV |
15,30 |
16,26 |
17,31 |
18,36 |
20,08 |
22,38 |
Zone V |
17,20 |
17,56 |
19,54 |
21,52 |
24,46 |
33,98 |
Zone VI |
24,02 |
24,58 |
24,98 |
25,77 |
26,49 |
37,80 |
Croatia |
7,45 |
7,54 |
7,99 |
8,66 |
9,49 |
12,13 |
Serbia |
27,82 |
29,56 |
31,47 |
33,38 |
36,51 |
40,69 |
TRANSIT TIME* |
|
Zone |
Country (expected transit time) |
Zone I |
Austria(1), Germany(1-3), Luxemburg(2-3), Nederland(2-3) Belgium(2-3) |
Zone II |
Italy(1-3), Denmark(2-3) |
Zone III |
Hungary(1-2), France(2-3), Poland(2-3), Czech Republic(2), Slovakia(1-2), GBR(2-3), Lithuania(4-5) |
Zone IV |
Romania(2-3),Spain(3-5), Sweden(2-4), Estonia(3-4), Latvia(3-5), Finland(4-6); |
Zone V |
Portugal(3-5), Switzerland(2-4)**, Greece(3-4), Ireland(3-5), Turkey(6)** |
Zone VI |
Bulgaria(3), Norway(4)** |
Croatia and Serbia |
Croatia(1-4), Serbia(3-4) ** |
Average TRANSIT TIME for Europe is 1-3 days!
DELIVERY ATTEMPTS:
There will be two attempts to deliver the package to you. After first attempt GLS will inform you that you can also pick your parcel in GLS Parcel Shop - OMV petrol station at any time within the next 5 working days. It will only be sent there with your permission. If no one was present to receive it both times or picked it up at the parcel shop, the package will be sent back to us. However, you can inform GLS Slovenia about an alternative address (e.g. Workplace, Relatives and Neighbors).
PACKET TRACKING:
You can track the whereabouts of your packet at any time with packet tracking. You’ll receive your packet number and the appropriate link via email. However, you can also find it under “My Account” with the corresponding order.
DHL – Worldwide
COST and TRANSIT TIME:
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Time Definite |
Day Definite |
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Company name: |
WANDER, d.o.o., Ljubljana |
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Price list expires: |
31/12/2015 |
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DHL EXPRESS WORLDWIDE |
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Files up to 2 kg |
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Weight in kg |
Zone 1 |
Zone 2 |
Zone 3 |
Zone 4 |
Zone 5 |
Zone 6 |
Zone 7 |
Zone 8 |
Zone 9 |
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0,5 |
13,18 |
15,26 |
17,02 |
17,96 |
19,31 |
21,49 |
22,11 |
23,87 |
26,26 |
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1 |
15,67 |
17,75 |
19,51 |
20,66 |
23,15 |
25,33 |
25,95 |
27,81 |
30,83 |
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1,5 |
18,16 |
20,24 |
22,00 |
23,88 |
26,99 |
29,27 |
29,79 |
31,75 |
35,50 |
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2 |
20,65 |
22,73 |
24,49 |
27,10 |
30,83 |
33,21 |
33,63 |
35,69 |
40,17 |
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DHL EXPRESS WORLDWIDE |
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Packages and files < 2.5 kg |
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Weight in kg |
Zone 1 |
Zone 2 |
Zone 3 |
Zone 4 |
Zone 5 |
Zone 6 |
Zone 7 |
Zone 8 |
Zone 9 |
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0,5 |
13,18 |
15,26 |
17,02 |
18,89 |
21,80 |
23,56 |
23,87 |
26,16 |
28,75 |
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1 |
15,67 |
17,75 |
19,51 |
21,59 |
25,64 |
27,40 |
27,71 |
30,10 |
33,32 |
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1,5 |
18,16 |
20,24 |
22,00 |
24,81 |
29,48 |
31,34 |
31,55 |
34,04 |
37,99 |
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2 |
20,65 |
22,73 |
24,49 |
28,03 |
33,32 |
35,28 |
35,39 |
37,98 |
42,66 |
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2,5 |
23,14 |
25,22 |
26,98 |
30,52 |
37,16 |
39,12 |
39,33 |
42,03 |
47,75 |
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3 |
25,63 |
28,33 |
30,20 |
33,01 |
41,00 |
42,96 |
43,38 |
46,08 |
54,19 |
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3,5 |
28,12 |
31,44 |
33,42 |
35,50 |
44,84 |
46,80 |
47,43 |
50,13 |
60,63 |
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4 |
30,61 |
34,55 |
36,64 |
37,99 |
48,68 |
50,64 |
51,48 |
54,18 |
67,07 |
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4,5 |
33,10 |
37,66 |
39,86 |
40,48 |
52,52 |
54,48 |
55,53 |
58,23 |
73,51 |
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5 |
35,59 |
40,77 |
43,08 |
42,97 |
56,36 |
58,32 |
59,58 |
62,28 |
79,95 |
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5,5 |
37,15 |
42,53 |
45,16 |
45,46 |
59,47 |
61,54 |
63,01 |
66,95 |
87,11 |
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6 |
38,71 |
44,29 |
47,24 |
47,95 |
62,58 |
64,76 |
66,44 |
71,62 |
94,27 |
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6,5 |
40,27 |
46,05 |
49,32 |
50,44 |
65,69 |
67,98 |
69,87 |
76,29 |
101,43 |
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7 |
41,83 |
47,81 |
51,40 |
52,93 |
68,80 |
71,20 |
73,30 |
80,96 |
108,59 |
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7,5 |
43,39 |
49,57 |
53,48 |
55,42 |
71,91 |
74,42 |
76,73 |
85,63 |
115,75 |
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8 |
44,95 |
51,33 |
55,56 |
57,91 |
75,02 |
77,64 |
80,16 |
90,30 |
122,91 |
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8,5 |
46,51 |
53,09 |
57,64 |
60,40 |
78,13 |
80,86 |
83,59 |
94,97 |
130,07 |
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9 |
48,07 |
54,85 |
59,72 |
62,89 |
81,24 |
84,08 |
87,02 |
99,64 |
137,23 |
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9,5 |
49,63 |
56,61 |
61,80 |
65,38 |
84,35 |
87,30 |
90,45 |
104,31 |
144,39 |
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10 |
51,19 |
58,37 |
63,88 |
67,87 |
87,46 |
90,52 |
93,88 |
108,98 |
151,55 |
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11 |
55,75 |
62,93 |
68,44 |
73,27 |
95,14 |
98,40 |
103,02 |
120,40 |
166,09 |
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12 |
60,31 |
67,49 |
73,00 |
78,67 |
102,82 |
106,28 |
112,16 |
131,82 |
180,63 |
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13 |
64,87 |
72,05 |
77,56 |
84,07 |
110,50 |
114,16 |
121,30 |
143,24 |
195,17 |
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14 |
69,43 |
76,61 |
82,12 |
89,47 |
118,18 |
122,04 |
130,44 |
154,66 |
209,71 |
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15 |
73,99 |
81,17 |
86,68 |
94,87 |
125,86 |
129,92 |
139,58 |
166,08 |
224,25 |
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16 |
78,55 |
85,73 |
91,24 |
100,27 |
133,54 |
137,80 |
148,72 |
177,50 |
238,79 |
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17 |
83,11 |
90,29 |
95,80 |
105,67 |
141,22 |
145,68 |
157,86 |
188,92 |
253,33 |
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18 |
87,67 |
94,85 |
100,36 |
111,07 |
148,90 |
153,56 |
167,00 |
200,34 |
267,87 |
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19 |
92,23 |
99,41 |
104,92 |
116,47 |
156,58 |
161,44 |
176,14 |
211,76 |
282,41 |
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20 |
96,79 |
103,97 |
109,48 |
121,87 |
164,26 |
169,32 |
185,28 |
223,18 |
296,95 |
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21 |
102,19 |
109,17 |
114,88 |
128,31 |
173,18 |
177,62 |
194,62 |
234,18 |
311,69 |
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22 |
107,59 |
114,37 |
120,28 |
134,75 |
182,10 |
185,92 |
203,96 |
245,18 |
326,43 |
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23 |
112,99 |
119,57 |
125,68 |
141,19 |
191,02 |
194,22 |
213,30 |
256,18 |
341,17 |
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24 |
118,39 |
124,77 |
131,08 |
147,63 |
199,94 |
202,52 |
222,64 |
267,18 |
355,91 |
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25 |
123,79 |
129,97 |
136,48 |
154,07 |
208,86 |
210,82 |
231,98 |
278,18 |
370,65 |
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26 |
129,19 |
135,17 |
141,88 |
160,51 |
217,78 |
219,12 |
241,32 |
289,18 |
385,39 |
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27 |
134,59 |
140,37 |
147,28 |
166,95 |
226,70 |
227,42 |
250,66 |
300,18 |
400,13 |
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28 |
139,99 |
145,57 |
152,68 |
173,39 |
235,62 |
235,72 |
260,00 |
311,18 |
414,87 |
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29 |
145,39 |
150,77 |
158,08 |
179,83 |
244,54 |
244,02 |
269,34 |
322,18 |
429,61 |
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30 |
150,79 |
155,97 |
163,48 |
186,27 |
253,46 |
252,32 |
278,68 |
333,18 |
444,35 |
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35 |
175,69 |
181,97 |
190,48 |
217,37 |
293,96 |
293,82 |
325,38 |
389,28 |
518,05 |
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40 |
200,59 |
207,97 |
217,48 |
248,47 |
334,46 |
335,32 |
372,08 |
445,38 |
591,75 |
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45 |
225,49 |
233,97 |
244,48 |
279,57 |
374,96 |
376,82 |
418,78 |
501,48 |
665,45 |
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50 |
250,39 |
259,97 |
271,48 |
310,67 |
415,46 |
418,32 |
465,48 |
557,58 |
739,15 |
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55 |
275,29 |
285,97 |
298,48 |
341,77 |
455,96 |
459,82 |
512,18 |
613,68 |
812,85 |
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60 |
300,19 |
311,97 |
325,48 |
372,87 |
496,46 |
501,32 |
558,88 |
669,78 |
886,55 |
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65 |
325,09 |
337,97 |
352,48 |
403,97 |
536,96 |
542,82 |
605,58 |
725,88 |
960,25 |
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70 |
349,99 |
363,97 |
379,48 |
435,07 |
577,46 |
584,32 |
652,28 |
781,98 |
1033,95 |
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Prices for additional 0,5kg above: |
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10 kg |
2,28 |
2,28 |
2,28 |
2,70 |
3,84 |
3,94 |
4,57 |
5,71 |
7,27 |
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20 kg |
2,70 |
2,60 |
2,70 |
3,22 |
4,46 |
4,15 |
4,67 |
5,50 |
7,37 |
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30 kg |
2,49 |
2,60 |
2,70 |
3,11 |
4,05 |
4,15 |
4,67 |
5,61 |
7,37 |
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70 kg |
2,60 |
2,70 |
2,91 |
3,32 |
4,26 |
4,26 |
4,77 |
5,71 |
7,47 |
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300 kg |
4,15 |
4,15 |
4,15 |
4,77 |
5,40 |
6,54 |
7,79 |
8,93 |
10,17 |
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Prices are calculated for every 0,5 kg, for example: if the package weights 20,6 kg check the price for 21 kg. |
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All the prices are in €. DDV, extra payment for fuel and other additional payment aren't included in the price list. |
Time Definite – Price Zone and Transit Time 2015 |
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Country |
Zone |
Day |
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Country |
Zone |
Day |
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Country |
Zone |
Day |
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Afghanistan |
9 |
3-6 |
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Honduras |
9 |
2 |
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Niger |
9 |
3 |
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Albanija |
4 |
1 |
Hong Kong |
8 |
2 |
Nigerija |
9 |
2-3 |
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Alžirija |
8 |
1-2 |
Hrvaška |
1 |
1 |
Nikaragva |
9 |
2 |
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Ameriška Samoa |
9 |
5 |
Indija |
8 |
2-3 |
Niue |
9 |
5 |
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Andora |
5 |
2 |
Indonezija |
8 |
2-4 |
Nizozemska |
2 |
1 |
||||||
Angola• |
9 |
4-5 |
Irak• |
9 |
4-8 |
Nizozemski Antili |
9 |
3-4 |
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Angvila |
9 |
3 |
Iran |
8 |
3-4 |
Norveška |
5 |
1 |
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Antigva |
9 |
3 |
Irska |
3 |
1-2 |
Nova Kaledonija |
9 |
5 |
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Argentina |
9 |
2-3 |
Islandija |
5 |
1 |
Nova Zelandija |
9 |
3-4 |
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Armenija |
7 |
2 |
Italija |
1 |
1-2 |
Oman |
8 |
2-3 |
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Aruba |
9 |
3 |
Izrael |
8 |
1-4 |
Pakistan |
8 |
2-3 |
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Avstralija |
8 |
3-5 |
Jamajka |
9 |
2 |
Palau |
9 |
5 |
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Avstrija |
1 |
1 |
Japonska |
8 |
2-3 |
Panama |
9 |
2 |
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Azerbajdžan |
7 |
2 |
Jemen |
8 |
3 |
Papua N.Gvineja |
9 |
4 |
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Bahami |
9 |
2 |
Jersey |
5 |
3 |
Paragvaj |
9 |
2 |
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Bahrain |
8 |
2 |
Jordanija |
9 |
2-3 |
Peru |
9 |
2-3 |
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Bangladeš |
9 |
3 |
Južni Sudan |
9 |
4 |
Poljska |
3 |
1 |
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Barbados |
9 |
2 |
Južnoafriška rep. (JAR) |
9 |
2-4 |
Portoriko |
9 |
2 |
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Belgija |
2 |
1 |
Kajmanski otoki |
9 |
2 |
Portugalska |
3 |
1 |
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Belize |
9 |
3 |
Kambodža |
9 |
2 |
Reunion |
9 |
3 |
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Belorusija |
7 |
2 |
Kamerun |
9 |
2-3 |
Romunija |
3 |
1 |
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Benin |
9 |
2 |
Kanada |
6 |
2-3 |
Ruanda |
9 |
3 |
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Bermudi |
9 |
2 |
Kanarski otoki |
5 |
2 |
Rusija |
7 |
1-4 |
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Bocvana |
9 |
3-4 |
Katar |
9 |
2-3 |
Salomonovo otočje |
9 |
5 |
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Bolgarija |
3 |
1 |
Kazahstan |
7 |
2-4 |
San Marino |
1 |
1 |
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Bolivija |
9 |
3-4 |
Kenija |
9 |
2 |
Sao Tome in Principe• |
9 |
3 |
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Bonaire |
9 |
3 |
Kirgizistan |
7 |
3 |
Savdska Arabija |
9 |
2-3 |
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Bosna in Hercegovina |
4 |
1-2 |
Kiribati |
9 |
5 |
Sejšeli• |
9 |
3 |
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Brazilija |
9 |
3-5 |
Kitajska |
8 |
2-4 |
Senegal |
9 |
2 |
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Brunej |
8 |
3 |
Kolumbija |
9 |
2-3 |
Sierra Leone |
9 |
2 |
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Burkina Faso |
9 |
3 |
Komori• |
9 |
5 |
Singapur |
8 |
2 |
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Burundi |
9 |
3 |
Kongo |
9 |
2 |
Sirija |
8 |
3-4 |
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Butan |
9 |
4 |
Kongo, DR |
9 |
2-3 |
Slonokoščena obala |
9 |
3 |
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Čad |
9 |
4 |
Koreja, DLR• |
8 |
4 |
Slovaška |
2 |
1 |
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CAR |
9 |
4 |
Koreja, rep. |
8 |
2-3 |
Somalija• |
9 |
4 |
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Češka rep. |
2 |
1 |
Kosovo |
4 |
2 |
Somaliland• (Sev. Somalija) |
9 |
4 |
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Čile |
9 |
2-3 |
Kostarika |
9 |
2 |
Španija |
3 |
1 |
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Ciper |
3 |
2 |
Kuba |
9 |
4 |
Srbija |
4 |
1 |
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Cookovi otoki |
9 |
4 |
Kuvajt |
8 |
2 |
Šrilanka |
9 |
2 |
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Črna Gora |
4 |
2 |
Laos |
9 |
3 |
ST. Eustatius |
9 |
3 |
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Curacao |
9 |
2 |
Latvija |
3 |
1 |
St. Kitts |
9 |
3 |
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Danska |
3 |
1 |
Lesoto |
9 |
3 |
St. Vincent |
9 |
3 |
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Deviški otoki (VB) |
9 |
3 |
Libanon |
8 |
2 |
Sudan |
9 |
3 |
||||||
Deviški otoki (ZDA) |
9 |
3 |
Liberija• |
9 |
2 |
Surinam |
9 |
4 |
||||||
Dominika |
9 |
3 |
Libija |
8 |
7 |
St. Barthelemy |
9 |
3 |
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Dominikanska rep. |
9 |
3-4 |
Liechtenstein |
5 |
1 |
St. Lucija |
9 |
3 |
||||||
Džibuti |
9 |
3 |
Litva |
3 |
1 |
St. Maarten |
9 |
3 |
||||||
Egipt |
8 |
2-3 |
Luksemburg |
2 |
1 |
Svazi |
9 |
3 |
||||||
Ekvador |
9 |
2-3 |
Macao |
8 |
2 |
Švedska |
3 |
1 |
||||||
Ekvatorialna Gvineja |
9 |
3 |
Madagaskar |
9 |
3 |
Sveta Helena |
9 |
3 |
||||||
El Salvador |
9 |
2 |
Madžarska |
1 |
1 |
Švica |
5 |
1 |
||||||
Eritreja |
9 |
3 |
Makedonija |
4 |
1 |
Tadžikistan |
7 |
3 |
||||||
Estonija |
3 |
1 |
Malawi |
9 |
3 |
Tahiti |
9 |
3 |
||||||
Etiopija |
9 |
2 |
Maldivi |
9 |
4 |
Tajska |
8 |
2-3 |
||||||
Falklandski otoki• |
9 |
6 |
Malezija |
8 |
2-3 |
Tajvan |
8 |
2 |
||||||
Farski otoki• |
8 |
2 |
Mali |
9 |
2 |
Tanzanija |
9 |
2-3 |
||||||
Fidži |
9 |
4 |
Malta |
3 |
2 |
Togo |
9 |
2 |
||||||
Filipini |
8 |
2 |
Mariansko otočje |
9 |
4 |
Tonga |
9 |
5 |
||||||
Finska |
3 |
1-2 |
Maroko |
8 |
1-2 |
Trinidad in Tobago |
9 |
2 |
||||||
Fr. Gvajana |
9 |
2 |
Maršalski otoki |
9 |
6 |
Tunizija• |
8 |
2 |
||||||
Francija |
2 |
1 |
Martinik |
9 |
2 |
Turčija |
5 |
1-2 |
||||||
Gabon |
9 |
2 |
Mavretanija |
9 |
1 |
Turks in Caicos otočje |
9 |
3 |
||||||
Gambija |
9 |
3 |
Mavricius |
9 |
2 |
Tuvalu |
9 |
5 |
||||||
Gana |
9 |
2-3 |
Mayotte |
9 |
4 |
Uganda |
9 |
2-3 |
||||||
Gibraltar |
5 |
2 |
Mehika |
6 |
2 |
Ukrajina |
7 |
1-2 |
||||||
Grčija |
3 |
1 |
Mikronezija, Združene države |
9 |
6 |
Urugvaj |
9 |
2 |
||||||
Grenada |
9 |
3 |
Moldavija |
7 |
2 |
Uzbekistan |
7 |
3 |
||||||
Grenlandija• |
9 |
2 |
Monako |
2 |
1 |
Vanuatu |
9 |
5 |
||||||
Gruzija |
7 |
2 |
Mongolija |
8 |
3 |
Velika Britanija |
2 |
1 |
||||||
Guam |
9 |
4 |
Montserrat |
9 |
3 |
Venezuela |
9 |
2-3 |
||||||
Guernsey |
5 |
2 |
Mozambik |
9 |
3-4 |
Vietnam |
9 |
2 |
||||||
Gvadeloupe |
9 |
2 |
Myanmar (Burma) |
9 |
2 |
Vzhodni Timor |
8 |
4 |
||||||
Gvajana (VB) |
9 |
3 |
Namibija |
9 |
3-4 |
Zahodna Samoa |
9 |
3 |
||||||
Gvatemala |
9 |
2 |
Nauru |
9 |
5 |
Zambija |
9 |
3-4 |
||||||
Gvineja, rep. |
9 |
2 |
Nemčija |
1 |
1 |
Združene države Amerike |
6 |
1-3 |
||||||
Gvineja-Bissau |
9 |
4 |
Nepal |
9 |
3 |
Združeni arab. emirati |
9 |
2 |
||||||
Haiti |
9 |
3 |
Nevis |
9 |
3 |
Zelenortski otoki |
9 |
3 |
||||||
• = uvozna storitev IMPORT EXPRESS ni na voljo |
Zimbabve |
9 |
3-4 |
Average TRANSIT TIME for Europe is 2-4 days!
DELIVERY ATTEMPTS:
Package cannot be delivered to a person’s mailbox. It must be accepted by an actual person. The package is delivered to the recipient address, which doesn’t need to be a home address. After first attempt DHL will inform you that you can also pick your parcel in DHL Parcel Shop - at any time within the next 5 working days. It will only be sent there with your permission. If no one was present to receive it both times or picked it up at the parcel shop, the package will be sent back to us. However, you can inform DHL Slovenia about an alternative address (e.g. Workplace, Relatives and Neighbors).
PACKET TRACKING:
You can track the whereabouts of your packet at any time with packet tracking. You’ll receive your packet number and the appropriate link via email. However, you can also find it under “My Account” with the corresponding order.